ba423f32d8f4b163101040ce9a1051e58b687375
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Commits
| Author | SHA1 | Message | Date | |
|---|---|---|---|---|
 dhkatz
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7299e10b08 |
feat: cases (reports, reviews, requests, appeals) and notifications (#9)
Phase 3, part 1 (`docs/design.md`, "Next"): cases and notifications. File blocks, API tokens and two-factor sign-in come as separate PRs.
**Cases**
- One queue (Console → Cases) for everything someone has to decide. Each case has:
- a thread of notes, where internal notes are visible only to those deciding
- an assignee (moderators assign cases to moderators)
- a decision, Resolve or Decline, with a written resolution that the person who opened it sees
- **Reports:** anyone signed in can report a product or catalog from its page (the API also takes rooms and people).
- Limits: 10 an hour, one open report per person and thing, and you can't report yourself.
- Reports about a product go to the teams of the catalogs hosting it, as well as to moderators.
- Only the reporter and moderators know who reported. The audit entry for a report isn't tagged with what it's about, so a product's creator can't find out from their audit log either.
- **Rating reviews:** a creator lowering a rating from adult to general now opens a review instead of being refused. The rest of the edit still saves. Resolving the review lowers the rating, recorded in the product's history.
- **Removal requests:** a catalog's team can ask moderators to remove a product it hosts, everywhere. Resolving it removes the product.
- **Deletion requests:** a catalog's owner asks for deletion from the catalog's console page, and a moderator decides, as agreed. Resolving it marks the catalog `deleted`: its key stops working, nothing is available from it, and its changes feed says so.
- **Appeals:**
- From the audit log, the person an action affected can appeal it, once: their product removed, delisted or edited by someone else; their catalog suspended or rejected; a ban from a catalog or a declined request to join.
- Another moderator decides. An admin may decide an appeal of their own action, and the audit log flags it.
- Resolving records the decision; the moderator then undoes the action where it's done. For that, there's now a Restore for removed products (Console → Products, for moderators); the design mentioned one, but it was never built.
- The console shows a "Cases" tab, and a to-do with the number of open cases the person could decide.
**Notifications**
- A bell in the header with the unread count, and a notifications page with "Mark all as read".
- Each is also sent to the person's proxies over the realtime connection (`{"type": "notification"}`), so the client can show them later.
- They cover:
- a moderator edited or locked your product, or undid a change (with the reason)
- your product was removed or restored
- your case was decided
- someone replied on your case
- a catalog decided your membership
**Also changed**
- A product's creator and moderators can now see it when it's adult, even without an adult account. Before, a creator who made their own product adult couldn't open its page any more, and neither could moderators. Getting and wearing adult products still need an adult account.
**Not done yet** (in `docs/console.md`): email notifications (the hub sends no email yet), canned reasons, private moderator notes on people and products, and second approval for the most destructive actions.
**Migration** `0012_cases`: the `moderation_case`, `case_note` and `notification` tables. (`case` is a reserved word in SQL, hence the table's name.)
**Checks**
- 51 API tests pass. The 7 in the new `cases.test.ts` cover:
- who sees and decides each kind of case, and that the reporter stays private
- rate limits and duplicate reports
- the thread and internal notes, and assigning
- what deciding each kind of case does
- appeals by the person affected only, decided by another moderator
- restoring a removed product
- the notifications
- Type checks pass.
- On a local hub I went through every flow with the website's own forms: report from a product page; the catalog owner's note and decision; assigning, an internal note and a decision as admin; removal by a moderator, the creator's appeal from the audit log, the admin's decision and Restore; a creator's rating review and the decision lowering the rating; a deletion request and its decline; the notifications, the bell's count, and Mark all as read.
- Fixed along the way:
- The catalog's team could see who reported.
- A missing Resolve/Decline choice was treated as Decline; now it's refused.
- The Unassign button sent the typed name instead of nothing.
🤖 Generated with [Claude Code](https://claude.com/claude-code)
Phase 3, part 1 (`docs/design.md`, "Next"): cases and notifications. File blocks, API tokens and two-factor sign-in come as separate PRs.
**Cases**
- One queue (Console → Cases) for everything someone has to decide. Each case has:
- a thread of notes, where internal notes are visible only to those deciding
- an assignee (moderators assign cases to moderators)
- a decision, Resolve or Decline, with a written resolution that the person who opened it sees
- **Reports:** anyone signed in can report a product or catalog from its page (the API also takes rooms and people).
- Limits: 10 an hour, one open report per person and thing, and you can't report yourself.
- Reports about a product go to the teams of the catalogs hosting it, as well as to moderators.
- Only the reporter and moderators know who reported. The audit entry for a report isn't tagged with what it's about, so a product's creator can't find out from their audit log either.
- **Rating reviews:** a creator lowering a rating from adult to general now opens a review instead of being refused. The rest of the edit still saves. Resolving the review lowers the rating, recorded in the product's history.
- **Removal requests:** a catalog's team can ask moderators to remove a product it hosts, everywhere. Resolving it removes the product.
- **Deletion requests:** a catalog's owner asks for deletion from the catalog's console page, and a moderator decides, as agreed. Resolving it marks the catalog `deleted`: its key stops working, nothing is available from it, and its changes feed says so.
- **Appeals:**
- From the audit log, the person an action affected can appeal it, once: their product removed, delisted or edited by someone else; their catalog suspended or rejected; a ban from a catalog or a declined request to join.
- Another moderator decides. An admin may decide an appeal of their own action, and the audit log flags it.
- Resolving records the decision; the moderator then undoes the action where it's done. For that, there's now a Restore for removed products (Console → Products, for moderators); the design mentioned one, but it was never built.
- The console shows a "Cases" tab, and a to-do with the number of open cases the person could decide.
**Notifications**
- A bell in the header with the unread count, and a notifications page with "Mark all as read".
- Each is also sent to the person's proxies over the realtime connection (`{"type": "notification"}`), so the client can show them later.
- They cover:
- a moderator edited or locked your product, or undid a change (with the reason)
- your product was removed or restored
- your case was decided
- someone replied on your case
- a catalog decided your membership
**Also changed**
- A product's creator and moderators can now see it when it's adult, even without an adult account. Before, a creator who made their own product adult couldn't open its page any more, and neither could moderators. Getting and wearing adult products still need an adult account.
**Not done yet** (in `docs/console.md`): email notifications (the hub sends no email yet), canned reasons, private moderator notes on people and products, and second approval for the most destructive actions.
**Migration** `0012_cases`: the `moderation_case`, `case_note` and `notification` tables. (`case` is a reserved word in SQL, hence the table's name.)
**Checks**
- 51 API tests pass. The 7 in the new `cases.test.ts` cover:
- who sees and decides each kind of case, and that the reporter stays private
- rate limits and duplicate reports
- the thread and internal notes, and assigning
- what deciding each kind of case does
- appeals by the person affected only, decided by another moderator
- restoring a removed product
- the notifications
- Type checks pass.
- On a local hub I went through every flow with the website's own forms: report from a product page; the catalog owner's note and decision; assigning, an internal note and a decision as admin; removal by a moderator, the creator's appeal from the audit log, the admin's decision and Restore; a creator's rating review and the decision lowering the rating; a deletion request and its decline; the notifications, the bell's count, and Mark all as read.
- Fixed along the way:
- The catalog's team could see who reported.
- A missing Resolve/Decline choice was treated as Decline; now it's refused.
- The Unassign button sent the typed name instead of nothing.
🤖 Generated with [Claude Code](https://claude.com/claude-code)
Co-authored-by: dhkatz <[email protected]>
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dhkatz
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e07a6c6dac |
feat: product drafts, moderator edits, info history, unlisted products, tags and categories (#8)
Phase 2 of the plan in `docs/design.md` ("Next"): product info.
**Drafts**
- A new upload is a draft. Only its creator and moderators can see it, and nobody can get or wear it.
- After uploading, the website goes straight to the product's review page, where the creator checks its info and presses Publish.
- Drafts not published within 30 days are deleted (checked every 10 minutes), and their catalogs get `delete` entries in their changes feed.
- The console's overview shows a "Drafts" to-do.
**Editing is a permission check now** (`product:edit`, from #7)
- Moderators can edit anyone's product. They must give a reason, which the creator sees.
- Moderators can lock fields (`product:lock`). Once a field is locked, only people with `product:edit-locked` can change it, so the creator sees it greyed out with "Locked by a moderator."
- Raising a rating to adult is immediate for anyone who can edit. Lowering it takes `product:rate-lower` (moderators), and is refused while any revision's files are rated adult. With cases (phase 3), a creator's request to lower it will open a rating review.
**Info history**
- Every edit, publish, lock change and undo is recorded with who, when, what changed (before and after) and why.
- It's shown on the edit page to the creator and moderators.
- "Undo" puts back what an entry changed, as a new entry, by the same rules (a creator can't undo a moderator's change to a field that's now locked).
- Moderator actions are also in the creator's audit log.
**Unlisted products and tags**
- An unlisted product is left out of search, lists and creator pages, except for its creator. Its link still works and people can still get it.
- Tags: up to 10 per product, lowercased.
- `/products` filters by `tag` and `catalog`, and a product's tags link to the filtered list.
- People who don't manage a product don't see its state labels (draft, unlisted, locks).
**Console → Products**
- Lists your products with drafts included; moderators can switch to everyone's.
- Filters: draft, published, unlisted, locked, deleted, removed, plus search.
- Shows how many libraries each product is in, and an Edit or Review button.
**Category**
- A product can be filed under a different IMVU category from its parent's.
- The choices are every category path the hub has seen on any product's parent, plus each level of those paths. They're limited to the same top-level category as the parent's, so a product stays the same kind (clothing, furniture or rooms), which the proxy relies on for the shop and inventory tabs.
- The list grows as products are uploaded. IMVU's own category tree, if it has a public one, would replace it.
- Category works like the other info fields: it can be locked, it's in the history, and it can be undone. The product list's category filter, and everything that shows a product's categories (including what the proxy gets), use the chosen path.
**Migration** `0011_product_info`: new product columns and the `product_info_change` table. Existing products count as published (with `published_at` set from their creation date) and listed.
**Compatibility**
- `t5de-catalog` needs no change: the hub's new `draft` field in the registration answer is ignored, and the website doesn't rely on it.
- The proxy only loads products from libraries, and drafts can't be added to one.
**Checks**
- 44 API tests pass, including a new one for moderator edits, locks, history, undo, unlisted, tags, the console list and draft purging, and new checks for category choices.
- Type checks pass.
- On a local hub I loaded the pages as the creator, an admin, another person and a signed-out visitor.
- I submitted the forms through the website, the way a browser does without JavaScript: save info, publish, choosing a category (and undoing it), a moderator's save with and without a reason, save locks, and undo, including a creator's undo refused by a lock. Each saved or refused correctly with the right message.
- Not tried: the upload form's redirect after a real upload to a running catalog.
🤖 Generated with [Claude Code](https://claude.com/claude-code)
Phase 2 of the plan in `docs/design.md` ("Next"): product info.
**Drafts**
- A new upload is a draft. Only its creator and moderators can see it, and nobody can get or wear it.
- After uploading, the website goes straight to the product's review page, where the creator checks its info and presses Publish.
- Drafts not published within 30 days are deleted (checked every 10 minutes), and their catalogs get `delete` entries in their changes feed.
- The console's overview shows a "Drafts" to-do.
**Editing is a permission check now** (`product:edit`, from #7)
- Moderators can edit anyone's product. They must give a reason, which the creator sees.
- Moderators can lock fields (`product:lock`). Once a field is locked, only people with `product:edit-locked` can change it, so the creator sees it greyed out with "Locked by a moderator."
- Raising a rating to adult is immediate for anyone who can edit. Lowering it takes `product:rate-lower` (moderators), and is refused while any revision's files are rated adult. With cases (phase 3), a creator's request to lower it will open a rating review.
**Info history**
- Every edit, publish, lock change and undo is recorded with who, when, what changed (before and after) and why.
- It's shown on the edit page to the creator and moderators.
- "Undo" puts back what an entry changed, as a new entry, by the same rules (a creator can't undo a moderator's change to a field that's now locked).
- Moderator actions are also in the creator's audit log.
**Unlisted products and tags**
- An unlisted product is left out of search, lists and creator pages, except for its creator. Its link still works and people can still get it.
- Tags: up to 10 per product, lowercased.
- `/products` filters by `tag` and `catalog`, and a product's tags link to the filtered list.
- People who don't manage a product don't see its state labels (draft, unlisted, locks).
**Console → Products**
- Lists your products with drafts included; moderators can switch to everyone's.
- Filters: draft, published, unlisted, locked, deleted, removed, plus search.
- Shows how many libraries each product is in, and an Edit or Review button.
**Category**
- A product can be filed under a different IMVU category from its parent's.
- The choices are every category path the hub has seen on any product's parent, plus each level of those paths. They're limited to the same top-level category as the parent's, so a product stays the same kind (clothing, furniture or rooms), which the proxy relies on for the shop and inventory tabs.
- The list grows as products are uploaded. IMVU's own category tree, if it has a public one, would replace it.
- Category works like the other info fields: it can be locked, it's in the history, and it can be undone. The product list's category filter, and everything that shows a product's categories (including what the proxy gets), use the chosen path.
**Migration** `0011_product_info`: new product columns and the `product_info_change` table. Existing products count as published (with `published_at` set from their creation date) and listed.
**Compatibility**
- `t5de-catalog` needs no change: the hub's new `draft` field in the registration answer is ignored, and the website doesn't rely on it.
- The proxy only loads products from libraries, and drafts can't be added to one.
**Checks**
- 44 API tests pass, including a new one for moderator edits, locks, history, undo, unlisted, tags, the console list and draft purging, and new checks for category choices.
- Type checks pass.
- On a local hub I loaded the pages as the creator, an admin, another person and a signed-out visitor.
- I submitted the forms through the website, the way a browser does without JavaScript: save info, publish, choosing a category (and undoing it), a moderator's save with and without a reason, save locks, and undo, including a creator's undo refused by a lock. Each saved or refused correctly with the right message.
- Not tried: the upload form's redirect after a real upload to a running catalog.
🤖 Generated with [Claude Code](https://claude.com/claude-code)
Co-authored-by: dhkatz <[email protected]>
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